Roof repairs diagnosed properly, fixed once
Roof repairs and replacement, gutters, fascias, flat roofs, leadwork and roof windows.
About our roofing service
Most roof failures we attend started as a small defect that nobody could see from the street: a slipped slate, a cracked cement fillet, a blocked parapet outlet. GEM's roofing teams inspect properly, with access equipment or drone survey where appropriate, and repair the actual defect rather than chasing symptoms through the ceiling below.
Why intermittent leaks are detailing failures
A leak that only appears in heavy or wind-driven rain is usually a detailing failure (flashings, junctions, outlets) rather than the roof covering itself. Water also travels: it can enter at a parapet, run along a purlin and appear two rooms away, which is why chasing the stain instead of the entry point wastes money. We survey the suspect zone, test where practical and evidence the defect with photographs before quoting, and where roof access is expensive we fly a drone first so the survey cost stays proportionate to the repair.
The roofs London actually has
We work across pitched slate and tile, flat roofs in felt, GRP and single-ply, mansards, parapets, valley gutters and the leadwork of period terraces. Each covering fails in its own way: nail sickness on Victorian slate, blistered felt on post-war extensions, split lead on bay tops, and the repair method has to match the covering rather than defaulting to a bucket of bitumen. When replacement is genuinely due, we scope, scaffold and programme the work with fixed staged pricing and photographic progress reporting throughout.
Chimneys are the most neglected structure on a London roofline. Cracked flaunching lets water into the stack, frost does the rest, and an abandoned chimney quietly damps the bedroom below through its open flue. We repoint, re-flaunch, cap redundant pots with ventilated caps and renew the lead soakers and flashings where stack meets slope, which is where most chimney-adjacent leaks actually start.
Gutters and roofline, before the storm
Gutter clearance, repair and roofline maintenance are handled as planned works for subscribers, ideally before autumn rather than after the first storm. Annual clearance suits most properties; twice a year where trees overhang. Blocked parapet and valley outlets deserve particular attention on London terraces because the overflow path is often straight into the building. Rotten fascias and soffits are replaced rather than overclad where the timber has gone, since capping wet timber seals the decay in with the ventilation out.
Questions we hear about roofing
Can you find a leak that only appears in heavy rain?
Intermittent leaks are usually detailing failures (flashings, junctions or outlets) rather than the roof covering itself. We survey the suspect zone, test where practical and evidence the defect before quoting.
How often should gutters be cleared?
Annually for most properties, twice a year where there are overhanging trees. Subscribers can have this scheduled automatically as planned maintenance.
Do you provide guarantees on new roofs?
Yes: workmanship guarantees on our installations plus the manufacturer warranties on membranes and coverings, all recorded against the property file so the paperwork survives a change of agent or owner.
How long does a flat roof last?
As a working rule: traditional felt ten to twenty years, GRP and single-ply twenty to thirty when installed correctly. Ponding water, foot traffic and blocked outlets shorten all of them, which is what planned inspections catch.
Do I need scaffolding for a roof repair?
Not always. Many repairs are reachable with towers, platforms or roof ladders, and drone survey means we diagnose before committing to access costs. Where scaffold is unavoidable the quotation prices it as its own line so you can see what the access is costing.
Often needed alongside roofing
- Building & DecoratingPlastering, decorating, refurbishments, patios and decking delivered by one accountable team.
- Air ConditioningAir conditioning installation, servicing and repair for homes, offices and managed buildings.
- Pest ControlDiscreet, effective pest treatment and proofing for homes, rentals and managed blocks.
Need roofing handled properly?
Tell us what needs doing and our operations desk will come back with a scope and the trade rates that apply, or call now for urgent work.
