Rates you can read before you call
Most contractors keep pricing vague until you are committed. We publish our indicative London rates across every category so you know the shape of the cost before the engineer is on the way. Every job is still confirmed with a written quotation before work proceeds.
Indicative rates by trade
| Category | 7am–7pm | 7pm–12am | 12am–7am |
|---|---|---|---|
| Plumbing | £130 | £165 | £340 |
| Heating & Gas | £130 | £175 | £340 |
| Commercial Heating & Gas | £165 | £210 | £390 |
| Leak Detection | £155 | £200 | £380 |
| Drains | £150 | £190 | £365 |
| Pest Control | £125 | £160 | £340 |
| Electrics | £115 | £155 | £340 |
| Air Con | £130 | £175 | £350 |
| Commercial Air Con | £175 | £220 | £400 |
| Air Con Survey | £240 | £340 | — |
| Carpentry | £115 | £155 | £340 |
| Building | £110 | £150 | £315 |
| Roofing | £115 | £155 | £340 |
| Category | 7am–7pm | 7pm–12am | 12am–7am |
|---|---|---|---|
| Plumbing | £165 | £190 | £365 |
| Heating & Gas | £175 | £200 | £365 |
| Commercial Heating & Gas | £210 | £240 | £390 |
| Leak Detection | £200 | £230 | £380 |
| Drains | £190 | £220 | £390 |
| Pest Control | £160 | £190 | £340 |
| Electrics | £155 | £185 | £365 |
| Air Con | £175 | £200 | £375 |
| Commercial Air Con | £220 | £250 | £400 |
| Air Con Survey | £340 | £400 | — |
| Carpentry | £155 | £185 | £365 |
| Building | £150 | £180 | £340 |
| Roofing | £155 | £185 | £365 |
Rates are per hour, excluding VAT and parts, with a one-hour minimum charge followed by billing in 15-minute increments. An “—” means that time band is not offered for that category. Bank holiday, Christmas and New Year pricing may vary. Every rate is confirmed in writing before work begins. Gas Safety Certificates, boiler services, EICR, EPC and drone roof inspections are fixed-price add-on services.
Subscribers pay less on quoted GEM labour
The rates above are our standard public figures. Properties on a Property Operators package receive the labour discount their package states, confirmed on every quotation.
Essential subscribers
5% off selected GEM labour on quoted work; every job confirmed by written quotation.
Protect subscribers
10% off selected GEM labour on quoted work, plus priority scheduling of included visits.
Complete subscribers
15% off selected GEM labour, quarterly reviews and included minor visits; emergency and out-of-hours attendance remain chargeable.
A subscription is a structured operations, reporting and oversight service, not unlimited repairs. Materials, specialist work, major repairs, emergency attendance and tenant damage are quoted separately unless a package states otherwise.
Questions we hear about pricing
They are indicative London rates, published so you know the shape of the cost before you call. Every job is confirmed with a written quotation before work begins, so you see the firm figure before anyone is booked.
No. Rates are per hour, excluding VAT and parts. Materials, specialist work and major repairs are quoted separately.
Yes. A one-hour minimum charge applies, and time beyond the first hour is billed in 15-minute increments.
Daytime is 7am to 7pm, evening 7pm to midnight and overnight midnight to 7am. A dash in the table means that band is not offered for that category. Bank holiday, Christmas and New Year pricing may vary.
Yes. Protect subscribers receive 10% off selected GEM labour on quoted work and Complete subscribers 15%, confirmed on every quotation. Essential subscribers receive 5% off selected GEM labour on quoted work.
No. Gas Safety Certificates, boiler services, EICR, EPC and drone roof inspections are fixed-price add-on services rather than hourly work.
Want your exact numbers?
Tell us about the work or the portfolio and we will confirm firm pricing in a written quotation. Indicative rates become exact ones before anything starts.